How can we help?

Below we've compiled a list a section of quick links that can help answer any questions you may have either prior to ordering or during processing, though if you feel you wish to speak to any of our friendly experts you're welcome to do so through your preferred method below. We look forward to speaking with you! 

Order Queries

 

Placing an order

Order delays or problems

Payments & finance

 

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Delivery Information

 

Delivery services

Delivery costs

Delivery-day responsibilities

 

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Returns & Refunds

 

Returns policy

Cancellations

Refunds

 

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Submit an online query

Require more information regarding your query? To submit a query simply complete our short form by clicking the link above. You can also call or write to us and our helpful team of advisors will be able to guide you.

By Phone

0333 230 0111

 

Monday: 09:00 - 18:00

Tuesday: 09:00 - 18:00

Wednesday: 09:00 - 18:00

Thursday: 09:00 - 18:00 

Friday: 09:00 - 18:00

Saturday: Closed
Sunday: Closed

By Email

info@flooringmegastore.co.uk

 

Monday: 09:00 - 18:00

Tuesday: 09:00 - 18:00

Wednesday: 09:00 - 18:00

Thursday: 09:00 - 18:00 

Friday: 09:00 - 18:00

Saturday: Closed
Sunday: Closed